Article 1 – Definition

Definition of the various classification criteria for the offers accessible in the comparison results on the website

The collected forms or information are forwarded to partners so that they can provide us with tailored offers.

Only offers from our partners are displayed in the comparison table, sorted by performance per year (possibly excluding bonuses). A positive or negative deviation in the assessment of a contract from one year to the next represents the return or investment rate that the bank entity pays to its policyholders.

Article 2 – Existence or Non-existence of a Contractual Relationship and/or Capital Connections between confluent-digital and the Professionals or Websites Mentioned

The confluent-digital website is published by the company SAS Confluent Digital, whose capital is entirely owned by legal and natural persons who have no capital connection with the companies mentioned on the website.

The purpose of these General Terms and Conditions is to define the terms of access and use of the website, the terms of the services offered, and the rights and obligations of the parties.

The website provides users with a comparison service and/or online offers and/or a connection with a professional on the selected topic.

Existence or Non-existence of a Contractual Relationship and/or Capital Connections between confluent-digital and the Professionals or Websites Mentioned

Insurance offers
Telecommunication offers
Energy provider/solutions offers
Job offers
Financing offers
Loan offers
Real estate offers
Car test offers
Hearing aid data requests
Alternative energy offers (solar, heat pumps, ...)
... Partners of Confluent Digital (Confluent Digital) and enable the user, depending on the needs expressed when filling out a form, the parameters of the website, and the variable presentation criteria, to compare the offers of several offers:
Insurance companies / mutual insurance
Internet access providers / telecommunications
Professionals
Energy suppliers and/or energy professionals
Artists and/or groups of craftsmen and/or professionals in the field of works
Financial institutions
Real estate developers and/or professionals in the real estate sector
Car dealers
Car manufacturers
Electricity suppliers
Suppliers of alternative energy devices (solar, heat pumps, ...)
Hearing aids
Travel companies
The website may also offer users the services of requesting offers and/or comparing associated websites. For this purpose, in some specific areas of the website, hypertext links are provided that redirect the user to the website of the association. In this case, when the user is redirected to the partner's website, the general terms of use of the partner apply to them.

Compare energy rates in exchange for linking/transmitting information with a brokerage fee (partner or business provider), which is borne by the service provider. The user pays no more, as this fee is covered by the provider.

confluent-digital partners (non-exhaustive list of partners: Compare Energy through Confluent Digital reserves the right to update this list once a year for technical reasons and in connection with the seasonality of offers).

The paid contractual relationship between confluent-digital.com (Confluent Digital) and its partners does not influence the order in which the results appear.

The editor is compensated by energy suppliers, telecommunications operators, insurance organizations, banks and loan partners, electricity suppliers, craftsmen or groups of craftsmen, real estate developers or professionals in the real estate sector, concessions, car companies or professionals in the automotive world, suppliers of alternative energy devices, hearing aids, travel professionals, and digital agencies specialized in lead generation under the service contract signed with these partners.

Article 3 – Details on Published Prices and the Completeness of Compared Offers, as well as the Number of Mentioned Uranium Locations or Companies

All comparison results available on the website always include a total price for each displayed offer. No additional costs can be added beyond those indicated in the comparison results. However, Compare Energy through the company Confluent Digital is not responsible at any time for the prices charged by partners and advertisers.

The comparison results provided do not include all offers available on the market. Please note that confluent-digital strives to offer a variety of offers that meet the diverse expectations of as many of its users as possible. However, the user of the service acknowledges and accepts that the nature of certain businesses (e.g., insurance, loans) may result in partners in this area, who collaborate with confluent.digital.com, not being able to offer proposals for certain profiles, even though comparator.com does its best to present offers to as many profiles as possible.

Confluent Digital, through the company Confluent Digital, also excludes liability for human or technical errors in the display of outdated prices. The website's goal is to assist users in their search. For these reasons, users of the website as well as advertisers have no recourse to the Compare Energy website (the company Confluent Digital).

Article 4 – Offer Updates

All comparison results displayed by Compare Energy, as well as the associated guarantees and terms, are updated within 72 business hours of being notified of any changes to Compare Energy. The price tables for the offers listed in our comparison results are provided by the various providers.

Confluent Digital, through the company Confluent Digital, also excludes liability for human or technical errors in the display of outdated prices.

Article 5 – Personal Data Protection Policy

Personal data: In accordance with Articles 39 and following of Law No. 78-17 of January 6, 1978, amended in 2004, on Data Processing, Files, and Freedoms, any person can request the communication and, if necessary, the correction or deletion of information concerning them by contacting us at the following address: contact@confluent-digital.com.

Confluent Digital is committed, within the framework of its activities and in accordance with the legislation in force in France and Europe, to ensuring the protection, confidentiality, and security of the personal data of users of its services and respecting their privacy. This policy informs you of how Compare-Change, its subcontractors, and potential partners process your personal data. This policy applies to customers and users of the offers and services, as well as to visitors of the website www.confluent-digital.fr. It may be supplemented by specific information provided to the user regarding a particular offer or service.

Article 6 – Processing of Your Data: The Reasons

Confluent Digital processes personal data only for specific, clear, and lawful purposes within the legal framework. Comparer-Changer does not process this data in a manner incompatible with these purposes. Confluent Digital processes your data as part of contract execution. The purposes pursued by Comparer-Changer are as follows:

  • Manage and authenticate user identity
  • Handle incoming emails
  • Manage requests concerning the rights of affected individuals
  • Store user data and provide authentication services

Your data will be retained as long as necessary to fulfill the aforementioned purposes. Comparer-Changer ensures that there is a legitimate interest in the processing. Additionally, the processing may, where necessary, be subject to obtaining your consent, which you can withdraw at any time. To this end, Confluent Digital pursues the following purposes:

  • Organize direct marketing operations (email, SMS, push notifications, telemarketing)
  • Organize commercial promotions
  • Organize prize draws
  • Analyze the usage of offers and services to provide customers or users with recommendations
  • Improve offers and customer relationships
  • Guarantee the security of platforms and services

Your data will be retained as long as necessary to fulfill the purposes mentioned above. Comparer-Changer also processes your data to comply with its legal or regulatory obligations. To this end, Confluent Digital pursues the following purposes:

  • Retain data required to meet legal obligations
  • Manage data communication requests from authorized authorities

Your data may be retained as long as Comparer-Changer requires to fulfill its legal obligations. Additionally, Comparer-Changer may process your data for statistical purposes, including marketing the derived statistics. In this case, all data is anonymized beforehand.

Article 7 – What Data is Collected and Processed?

Depending on the situation, Confluent Digital processes your personal data, which is either directly collected from you or arises during the use of products or services. Confluent Digital only processes data or categories of data that are strictly necessary for the intended purpose.

Details on these purposes can be found above. Confluent Digital processes all or part of the following categories of data:

  • Personal data: May be collected when you provide it through the consideration of our offer and/or the use of our website. This includes personal data you provide when filling out fields as part of a request for an offer or comparison. Personal data mainly includes:

    • Identification data: Name, surname, title...
    • Contact details: Postal address, email, phone number...
    • Personal life information: Marital status, household composition...
    • Economic and financial data: Taxes, monthly payments, outstanding principal balance...
    • Intent data: Jobs, etc.
    • Connection data, service usage, and interaction: Login data, usage...

  • Profiles and scores: Allowing customer segmentation

  • Location data

Other data may be collected, such as:

  • Browsing data: Personal data collected during a visit to our website, including data streams, time and location information, IP addresses, internet browser and device identifiers, and other communication data provided through the use of your computer.

Additional data may include, but is not limited to, local times, time zones, and usage data.

  • Statistical data: During your visit, statistical data may be collected and used. Statistical data includes data on the usage of a specific internet browser and its model.

Article 8 – Who Are the Recipients of Your Data?

The data collected is intended for the internal services of Confluent Digital and its subcontractors. The data may also be processed by and/or for Confluent Digital's partners. These are situations where partners intervene to provide services, or they may involve processes for which consent has been given. Finally, the processed data may be transmitted to the competent authorities in the context of judicial investigations and requests for information or in order to comply with other legal obligations.

Business Partners: A non-exhaustive list of business partners includes but is not limited to the following. This list may evolve as part of the dissemination of advertising campaigns aimed at generating leads.

  • Mutual: Assurland, Mejor Tasa, Le Lynx, Altpis, April, Apivia, SPVIE, AXA, MMA, AG2R, Macizo, Armonía Mutua, Mutua Azul, Miltis, Mutual MGC, Cocoon, SwissLife, Pero, Aeiso, LMP, Maaf, MGEN, Selfassurance, Gan Assurance, Assuragency, Euro Insurance, L’olivier Assurance, Eurofil, Leocare, Ornikar, Carrefour, Wilov, Assu2000, Active Assurance.

  • Hearing Aid: Audika, Afflelou, Amplifon, Phonak, Vivason, others...

  • Ecommerce: Faconnable, Lacoste, Oakley, Oscar Version, Paul & Joe, Persol, Prada, Ray-Ban, Amazon, Cdiscount, Leroy Merlin, AliExpress, Clarins, Sephora, Expedia, Marionnaud, Fnac, Wonderbox, Etam, Sarenza, Decathlon, Nike, Toupargel, Loreal, Nespresso, Oscaro, Maisons du Monde, Darty, Boulanger, Nocibe, Premista, Cetelem, Sofinco, Jules, Lancome, financial partners, Cofidis, L'Occitane, Nuxe, Mugler, Ricaud, YSL, Lush, NYX Cosmetics, Yves Rocher, Biotherm, Loreal, Proreal, Avril, Weightworld, Nocibe, Premista, Sport, Vivienne Westwood, Philips, Nars, Cartier, Swarovski, Tiffany, Chopard, Tag Heuer, Van Cleef, Audemars Piguet, Piaget, Jacob & Co, Goyard, Celinni, Dior Beauty, Laura Mercier, Charlotte Tilbury, Estee Lauder, Chanel Beauty, Les Marmottes, Variations, Adopt, Explore, Avis, France Subscription, Maison 123, Bestform, Ollygan, My Jolie Candle, Les Georgettes, Emmaus, Kenzo, Eurorepar, Verychic, Doux Peau, Castorama, Proxiserve, Lobodis, Klorane, A Derma, Armani, Givenchy, Sorrento, Blasco, René Furterer, Galeries Lafayette, But, Adagio, Royal Independence, Vallée Village, Bo Concept, Solarement, Lead Value, Yacla, Tempor, La Gorge Rouge, Iro, Bash, Rodier, Mugler, Cémoi, Ladurée, Pyrenex, Sergeant Major, Avène, Palladium, Palais du Thé, Thermor, Bio Concert, Helena Rubinstein, South Express, Kerastase, Columbia, Gold Lulli, Center Parcs, American Express, IPAG, Alliance Piscine, Valentino, Simone Perele, Monoprix, Afflelou, Motorcraft, Reiko, Mileade, Euro Assurance, Abarth, Waterair, Link & Lead, Cellinnov, Saint Maclou, Pinup Secret, Maty, Becquet, Maison du Café, Keep Cool, Vichy, Carrefour, SNCF Connect, Darty, Shein, Auchan, Rakuten, Booking.com, Veepee, Manomano, Concept Alu, Altroconsumo, France Conso, Evaclub, Emma, Daikin, Okamac, Celio, Monique, Sandrine, Rosana, Ornella, Outspot, Biyfullbox, Sogyfullexia, Eneco, Petit Bateau, Sun Valley, Fioul Reduc.

  • Agencies: Epsilon, Dentsu, CJ, Havas, Kwanko, Makuity, Las Causantes, Repeat, OMD, Values Media, Cospirit, Arena Media, Zenith, PHD, Iprospect, UM, Starcom, Carat, Blue 449, 79, Heroiks, Mediaplus, Wavemaker, Initiative, Good Buy Media, Big Success, Cospirit Media, Boosty Media, Adam & Eve DDB, BBDO, Essence, Elvis, Noveo, Isoskele, Adkomo, The Click Lab, Mediamoov, Dataventure, Oasis Leads, Datawork, Compleo, Mediacom, Adventure Conseil, DataWorks, McCann, Host, Lola Mullen Lowe, Amvio BBD, Adam & Eve D, BBDDO, Essence, El.

  • Telecom: Free, Bouygues Telecom, Orange, SFR, Sosh, LaPoste Mobile, B&You, Club Fibre, others...

  • Food: Courtepaille, Buffalo Grill, Burger King, others...

  • Tourism: TUI, Kuoni, Private Travel, Leclerc Voyages, Weekendesk, Air France, TAP, Kayak, Tripadvisor, Ponant, VVF Villages, Maeva, Expedia, Fram, Goe Voyages, Promovacances, Official Vacations, others...

  • Energy: EDF ENR, EDF, Engie, Solarbox, Aterno, Rothelec, Iberdrola, Eni, IBC, SMA Solar, Solarwatt, Viessmann, Baywa, Krannich, Enercon, Kostal, Solarworld, EnBW, Solarfabrik, Sunpower, Varta, Sonnen, Confluent Digital, others, Hola Luz, Repsol, Gana Energia, Total Energies...

  • Real Estate: Nexity, Pichet, Vinci Immobilier, Kaufman & Broad, Bouygues Immobilier, Cogedim, BNP Paribas Real Estate, Atila, Eiffage Immobilier, Icade, Emerige, Bassac, Pierre & Vacances, Ogic, Groupe Duval, Credit Agricole, Nacaret, Spirit, others...

  • Home: Verisure, Sector Alarm, KparK, Lapeyre, Sorel, others...

  • Automotive: Alfa Romeo, Alpine, Nissan, Renault SAS, Dacia, Volkswagen, Cupra, Citroën, DS Auto, Jaguar, Jeep, Kia, Land Rover, Mercedes/Smart, Mitsubishi, MG, Nissan, Audi, Mercedes, Honda, Opel, Toyota, Fiat, Ford, Volvo, Lexus, Maserati, Subaru, Peugeot, Porsche, Seat, Volkswagen VP, others...

  • Motorcycles: Piaggio, Seat, Yamaha, Suzuki, Triumph, Aprilia, Kawasaki, BMW, others...

Article 9 – Data Processing Within the EU

Your personal data is stored by us within the European Union. In this case, Confluent Digital, along with its subcontractors and partners, will take the necessary measures to ensure an adequate level of data protection, fully in compliance with applicable regulations.

We ensure that your personal data is effectively protected. All transfers to localized recipients will be made:

  • In countries that provide an adequate level of data protection according to the criteria set by the European Commission;
  • In countries that do not offer adequate protection, where the transfer is regulated by Standard Contractual Clauses issued by the European Union or the adoption of Binding Corporate Rules;
  • In the United States, provided that these recipients comply with the U.S. Department of Commerce’s "Privacy Shield" framework.

Article 9.1 – Your Data Processing Rights

According to Article 15 of the GDPR, you may have the following rights regarding your personal data:

  • Right of access, rectification, and deletion of your personal data;
  • Right to data portability;
  • Right to restrict the processing of your data;
  • Right to unsubscribe from our company and/or our partners;
  • Right to communicate your guidelines for the retention of personal data in the event of death.

You can exercise your rights in several ways:

  • By email: contact@confluent-digital.fr
  • By mail: Confluent Digital – Batiment Silex – 15 rue des Cuirassiers – 69003 Lyon, France.

Special Rule for Telemarketing: Any consumer can register for free on a list called the "Robinson List" to avoid being contacted by a trader via telephone with whom they have no ongoing contract. The consumer can register on the website https://www.listarobinson.es/.

If your interaction with Confluent Digital is unsatisfactory, you have the right to file a complaint with the Spanish Data Protection Agency, the supervisory authority responsible for ensuring compliance with personal data obligations in Spain.

 

Article 10 – Data Security

We implement organizational and technical security measures to ensure the confidentiality and integrity of your personal data. Administrative, organizational, technical, and physical safeguards are in place to protect your personal data from loss, theft, misuse, unauthorized access, unauthorized disclosure, any alteration, or improper destruction.

In any case, the data controller will implement security measures that are appropriate to the nature of the data collected.

The collected data is stored confidentially and protected with a very high level of security. The servers where this data is stored comply with current security standards. They are protected against both physical and cyber-attacks.

Despite all efforts, we cannot guarantee the infallibility of this protection due to the inevitable risks that may arise during the transmission of personal data.

Article 11 – Changes to the Data Protection Policy

This Privacy Policy may be updated at any time, including changes to current laws and regulations. Therefore, we encourage you to review updates periodically.

Confluent Digital participates in and complies with all Specifications and Policies of the IAB Europe's Transparency & Consent Framework. It uses Consent Management Platform No. 92.

You may modify your choices at any time by clicking here.

Article 12 – Terms of Use

The user acknowledges that the validity of offers proposed by partners, either directly or through their representatives, depends on the accuracy of the information provided, and that incorrect answers may result in the termination of any signed contract. Therefore, the user agrees to respond fairly and honestly to all questions asked.

The user acknowledges and accepts that the nature of the insurance and credit business may prevent some partners working with Compare-Changer from being able to offer proposals for certain profiles, even though Compare-Changer strives to offer proposals to as many profiles as possible. The user releases confluent-digital from any liability in cases where, after the user’s profile is submitted, confluent-digital is unable to generate an offer.

The proposals made by confluent-digital are subject to certain liability and subscription terms and conditions. The user agrees to review the general and specific terms before signing the contract and to verify that their situation aligns with the signed contract and the data registered by the partner. Compare-Changer is thus released from any responsibility regarding this review.

To offer proposals that fit your profile, confluent-digital may collect personal data. The relevant database has been registered with the National Commission for Informatics and Liberties. Users have the right to access, rectify, and oppose the processing of their data, which they can exercise by writing to confluent-digital, Batiment Silex – 15 rue des Cuirassiers – 69003 Lyon, France.

Users acknowledge that confluent-digital provides a service that allows them to access offers matching their profile in one place and facilitates the subsequent subscription of these offers directly with the partner or their representative. Users recognize that confluent-digital provides factual information about the offers, and due to the nature of the technology, such information is necessarily limited and incomplete. Therefore, users agree to review the general and specific terms of the contract before subscribing to fully understand the nature of the contract they are entering into and to absolve confluent-digital of any responsibility.

Users acknowledge that the purpose of confluent-digital’s service is to provide factual information and that, due to the nature of the online platform, no advisory services are provided or intended. Users are solely responsible for their decisions and for evaluating their potential need for advisory services. Therefore, the user assumes full responsibility for the consequences of their choices.

The user acknowledges that confluent-digital’s service includes forms attached to certain pages, especially comparison pages, which require the disclosure of personal data. Users understand that such data may lead confluent-digital to contact them through teleconsultants to assist in finding the best offer for their needs. Additionally, confluent-digital reminds users that, since June 1, 2016, the government has published a list of individuals who opt out of telephone marketing, accessible free of charge at [https://www.listarobinson.es/](https://www.listarobinson.es/).

Users recognize that confluent-digital’s service, based on state-of-the-art technology, aims solely to facilitate their search for offers that best match their needs. The user agrees to review the general and specific terms of the offer they are about to subscribe to, as these are the only documents for which the partner and confluent-digital assume responsibility. The user also acknowledges that, due to the technical nature of the means used to provide the service, they are responsible for verifying the accuracy of their situation with the data recorded by the partner when receiving their quote or speaking with a teleconsultant.

Users are aware that confluent-digital may permit third-party ad servers or advertising networks to display advertisements on its websites detailing confluent-digital’s services. Some of these companies may place cookies and action tags (also known as "single-pixel GIFs") on the user’s computer to measure the effectiveness of the advertisements.

Article 18.2 – Cookies Used in Compare Energy

Google Analytics (audience measurement): The cookie installed by Google Analytics allows for anonymous audience measurement. The IP address used for geolocation purposes is not more precise than at the city level. In practice, the last two bytes of the IP address are removed. The information stored in the cookies may include your identifier (from when you registered), the date and time of your visit, your entire behavior on our comparison pages, the cookie number, and the URL of the website from which you accessed our offer.

Some cookies enable us to ensure the functionality of our websites and continuously improve their performance. Additionally, cookies help us and our partners to recognize you and tailor our offers — even on other sites where our partner operates — to suit your individual needs, showing you the most relevant information. This technology allows us to transmit, directly and conveniently to our sponsors, the personal data you previously shared with us upon registration for one of our contests, surveys, or questionnaires, for which you have given us commercial use authorization. Finally, cookies are used to record the statistical frequency of visits to the various pages on our website and general navigation.

Article 18.3 – How to Configure or Reject Cookies

If you wish to prevent the use of cookies that do not affect participation in our contests or other offers, please make the necessary settings in your browser before using our pages. You can find further instructions on your browser's help pages or by contacting your service provider.

Article 18.3.1 – Options for Browser Configuration

You can configure your browser to either systematically accept or reject cookies on your device, either for all sites or depending on the sender. Additionally, you can set your browser to ask for your consent before storing a cookie on your device. Each browser offers different settings for managing cookies.

18.3.1.4 Deletion of Cookies

As a user, you can decide at any time which cookies, including push notification cookies, you wish to accept or delete. Custom settings can be made directly in your web browser's settings. For more information, please contact your internet browser provider.

For Internet Explorer™
For Safari™
For Chrome™
For Firefox™
For Opera™

Confluent Digital complies with all the specifications and guidelines of the IAB Europe Transparency and Consent Framework and uses Consent Management Platform #92.

You can change your options at any time by clicking here.

Cookie deposit by Sirdata

Sirdata is a data marketing company that enables its clients to send users relevant offers tailored to their interests. The data collected by Sirdata is retained for a maximum of 365 days, depending on the purpose of the processing, in compliance with applicable laws and data minimization principles.

For more information: https://www.sirdata.com/vie-privee/

If you wish to disable the collection of your data by Sirdata: https://www.sirdata.com/opposition/

In accordance with Article 27 of the Data Protection Act of January 6, 1978, this website was registered with the CNIL on August 1, 2020. Compare Energy informs its users that personal data collected on its website is subject to automated processing.

This includes personal data collected when:

  • Connecting to the Compare Energy website via cookies
  • Sending an email to one of our departments
  • Submitting an online form requesting information about one of our services

18.4 – Push Notifications

You can sign up to receive push notifications. For this, we use the service "CleverPush" provided by CleverPush GmbH, Nagelsweg 22, 20097 Hamburg ("CleverPush").

You will receive regular information about products or services.

To subscribe to push notifications, you must confirm your browser’s or device’s request to receive notifications. CleverPush documents and stores this process. This includes recording the time of subscription and a push ID or device ID. These data are used both to send you push notifications and to serve as proof of your subscription. The legal basis for this processing is your consent in accordance with Art. 6 (1)(a) GDPR.

CleverPush also evaluates the statistics of our push notifications. CleverPush can determine whether our push notifications were displayed and when they were clicked. This helps us identify which push notifications are of interest to recipients and adjust future messages to the presumed interests of all recipients, thereby increasing interest in our offerings. In addition to the push token or device ID, we also collect the core topic of the app in which push notifications were activated (e.g., business, sports, etc.). We also use this information to send subscribers relevant push notifications based on their presumed interests. The legal basis for this processing is Article 6 (1)(f) GDPR. The assignment of a push or device ID to a specific person only occurs if we are legally required to do so, to defend against claims made against us, if necessary as evidence, or to pursue possible violations of the law.

You can revoke your consent to the storage and use of your personal data for receiving our push notifications at any time, effective for the future. Additionally, you can object to the use of your personal data as described above under Article 6 (1)(f) at any time. To do this, we ask you to revoke your consent. You can revoke your consent by adjusting the settings for receiving push notifications in your device or browser settings.

Your data will be deleted once it is no longer necessary for the purpose of its collection. Therefore, your data will be stored as long as your subscription to our push notifications is active.

The removal process is explained in detail at the following link: CleverPush FAQ.

To speed up content retrieval (e.g., images) and protect against attacks, CleverPush uses cloudflare.com, a service provided by Cloudflare, Inc.

CleverPush does not store data containing personal information on Cloudflare servers, only general content like text or images. When you retrieve these contents, the device you are using connects to Cloudflare, and the IP address of the device you are using is processed.

Article 19 – Advertising Banners

Users are informed that advertising banners may appear on the website. In this regard, they accept that confluent-digital may display such banners. The conditions and scope of these banners may be changed without prior notice.

Article 20 – Hypertext Links

Users visiting the website are not permitted to create hypertext or anchor links to this website without the express and prior consent of Comparer Changer.

Article 21 – Photo Credits

The photos presented on the website are not contractually binding.

  • Shutterstock
  • Flaticon
  • Free Choice
  • Unsplash

Article 22 – Disclaimer

The website is not responsible for any errors, technical problems, interpretations of published information, or the consequences of their use. Consequently, users acknowledge that they use this information at their own risk.

Article 23 – Applicable Jurisdiction

These general terms of use are governed by European law. In the event of a dispute over the interpretation, execution, or compliance with any of the provisions of these general terms of use, and in the absence of an amicable agreement between the parties, only the courts of Lyon shall have jurisdiction.

Article 24: Internet Users’ Rights

How can you exercise your rights?

You can exercise your rights at any time by contacting the Data Protection Officer at the following addresses (as per your choice):

  • By email: contact@confluent-digital.com – contact@confluent-digital.fr – dpo@confluent-digital.com
  • By post: Compare Energy / Confluent Digital – Batiment Silex – 15 rue des Cuirassiers – 69003 Lyon, France

Article 25 – Contact

If you have any questions or comments about the content of the website, please contact us by email at contact@confluent-digital.com / contact@confluent-digital.fr or by post at: Compare Energy / Confluent Digital - Bâtiment Silex - 15 rue des Cuirassiers – 69003 Lyon, France.

Article 26 – Website Liability

Force Majeure

Compare Energy is not liable for the non-performance or poor performance of its obligations if this non-performance or poor performance is due to a case of force majeure or an unavoidable, insurmountable, and unforeseeable event involving a third party to the contract.

Offer Update Period

As its partners may change the terms of their offers, Compare Energy cannot be held liable for the inaccuracy of the prices or services displayed on the website if the offer selected by the user is modified or deleted during the time it takes Compare Energy to update the offers of its partners.